Module 5 of 7

Medication Administration Routes

The 11 QMAP-Approved Routes

ROUTE is a mandatory item on every medication label and MAR. Check labels carefully. The following routes are approved for QMAP administration:

#RouteDescriptionExample Forms
1Topical (Skin)Applied to the surface of the skinCreams, ointments, liquids, sprays
2Ophthalmic (Eyes)Instilled into the eyeEye drops, eye ointments
3Otic (Ears)Instilled into the ear canalEar drops
4Nasal (Nose)Instilled into nasal passagesDrops, sprays, aerosol, creams/ointments to mucosa
5Oral (Mouth)Swallowed; most common routeTablets, capsules, liquids
6Sublingual (Under Tongue)Placed under the tongue to dissolveSublingual tablets, drops, powder
7Inhaled (Upper Airway)Breathed in through mouth or noseAerosol spray, inhaler
8Topical Cream/OintmentApplied to skin for local or systemic effectPrescription creams, ointments
9Topical Patch (Transdermal)Adhesive patch releasing medication through skinNicotine patch, pain patch, hormone patch
10RectalInserted into the rectumSuppositories, creams, ointments
11VaginalInserted into the vaginaSuppositories, creams, ointments, dissolvable tablets
NOT approved routes for QMAP: Intravenous (IV), intramuscular (IM), subcutaneous injection, G-tube, J-tube, or NGT administration are all outside QMAP scope of practice.

Oral (Solid) Medication Procedure

  • Some clients have swallowing difficulties โ€” ask if they prefer to take one pill at a time or several
  • Always bring a cup of water for the client to drink with medications
  • After all medications are swallowed, encourage additional sips of water
  • Remain with the client until all medications are swallowed
  • Never leave medications unattended (NEVER sit pills down and walk away)

Altering Medications โ€” Critical Rules

You may NOT cut, crush, split, or open capsules, or mask medications in food โ€” without a written order from an authorized practitioner. If such an order exists, it must be reflected on the MAR for each client.

If a client cannot swallow a tablet and no liquid form exists, the physician may write an order to crush. Acceptable crushing methods: mortar and pestle or a pill-crushing device.

Oral Liquid Medication Procedure

  • Extra care is needed when measuring liquids โ€” plan for more time
  • Check labels for special instructions: "Shake Well," "Requires Dilution"
  • Do NOT mix different liquid medications together
  • Never approximate โ€” measure accurately using an appropriate measuring device
  • Always set the bottle cap upright on a surface to prevent contamination of the lid edges
  • Laxatives must be taken with sufficient fluids to work properly
  • Measure liquids at eye level for accuracy

Eye Drops and Eye Ointments

  • Eye drops are dosed by the number of drops given
  • Wash hands before and after; wear gloves when there is redness, drainage, or possible infection
  • Wait 3 to 5 minutes between two or more different eye drops administered at the same time
  • Do NOT touch the eye with the dropper or medication container tip
  • Eye ointments are dosed by measurement in strips (e.g., "ยผ inch ribbon")
  • Have client tilt head back and look up; gently pull down lower eyelid to form a pocket

Ear Drops

  • Ear drops are dosed by the number of drops given
  • Wash hands before and after; wear gloves if there is redness, drainage, or infection
  • Have the person sit or lie with the affected ear facing UP
  • Adults: Gently pull the outer ear back and UP to straighten the canal
  • Small children: Gently pull the outer ear slightly down and back
  • Instill the drops; wait 3 to 5 minutes before administering to the other ear

Nose Drops

  • Wash hands before and after; wear gloves (sneezing creates body fluid exposure risk)
  • Client should lie down on their back with head tilted
  • Ask or support the client to remain in position for about 2 minutes after instillation
  • Do not touch the nasal mucosa with the dropper tip

Oral Inhalers

  • Spacing and proper sequence of inhalers is important for maximal drug effectiveness
  • The prescribing practitioner may specify the sequence for multiple inhalers
  • Wait at least 1 minute between puffs for multiple inhalations of the same inhaler
  • An aerochamber (spacer) improves delivery โ€” use if prescribed
  • Rinse the client's mouth after using certain inhalers (e.g., corticosteroid inhalers) to prevent thrush

Transdermal Patches

  • Wear gloves to avoid absorbing medication into your own skin
  • Remove the old patch before applying a new one โ€” document removal site
  • Rotate application sites per order to prevent skin irritation
  • Never cut a patch โ€” altering the dose in this way is NOT permitted without a written order
  • Dispose of used patches in a sharps container (fold sticky side in first)

PRN vs. Routine Medications

TypeDefinitionAssessment Required?
Routine Given regularly in a predictable pattern (e.g., Digoxin 0.25mg daily) No assessment by QMAP required; follow the schedule
PRN (as needed) Given only when the client needs it for a specific circumstance (e.g., pain, anxiety) Yes โ€” the QMAP must recognize the need (e.g., client reports pain) and document the reason given
PRN Timing Rule: Do NOT schedule PRN medications for administration at specific times โ€” they are given only when the resident "needs" them based on a recognized condition or symptom.
PRN medications must NOT be placed in MRBs (Medication Reminder Boxes) or blister packs. Because PRN medications are administered only as needed and at variable times, placing them in a pre-filled MRB would create documentation confusion and dosing errors. PRN medications should be kept separately in their original pharmacy container with the physician's order accessible.

Psychotropic Medications

Psychotropic medications affect the Central Nervous System and alter thought, behavior, and perceptions. These medications can be considered a chemical restraint.

Critical Rule: QMAPs may NEVER administer psychotropic medications on a PRN (as-needed) basis. For some Medicaid-funded services, specific written consent by the client or their legal representative is required for psychotropic medication use.

Special Situations

Epi-Pen (Emergency Only)

A QMAP may administer an epi-pen in an emergency anaphylaxis situation โ€” but ONLY with completion of an approved anaphylaxis training program (nationally recognized) and authorization under ยง25-47-103, C.R.S. Always follow your facility's policy and procedures.

Oxygen

If a client is short of breath and requests that their oxygen liter flow be turned up, the QMAP may NOT do so simply because the client requested it. Oxygen levels are a physician order and may only be adjusted per written order.

Insulin Pens

A QMAP may NOT dial up and inject insulin even if the client has an insulin pen. Insulin administration by injection is outside QMAP scope of practice.

Safety & Emergency Procedures

QMAPs work in settings where medical emergencies can occur. Knowing your role โ€” and your limitations โ€” in an emergency is required by Colorado Chapter 24 regulations.

The QMAP's Role in Emergencies

In any emergency, the QMAP's role follows a clear set of priorities:

  1. Remain Calm โ€” Your calm demeanor will reduce the client's fear and allow you to think clearly and act effectively
  2. Call or Send for Help โ€” Call 911 immediately for life-threatening emergencies. Notify your supervisor as soon as possible
  3. Know Your Limitations โ€” QMAPs are not nurses or emergency responders. Do not attempt procedures outside your scope of practice
  4. Do Not Move an Injured Resident โ€” Unless the person is in immediate danger (e.g., fire), do not move someone who may have a spinal or serious injury. Wait for trained emergency personnel
  5. Reassure the Resident โ€” Stay with the client, speak calmly, and let them know help is on the way
  6. Take Direction from Nurse or Doctor โ€” If a licensed professional is on-site or reachable by phone, follow their instructions until emergency services arrive

Specific Emergency Types

EmergencySignsQMAP Action
Choking Unable to speak or cry out, clutching throat, turning blue, weak or no cough Call 911 immediately. If trained in Heimlich maneuver, perform it. Stay with the client. Never leave them alone.
Seizure Sudden muscle spasms, loss of consciousness, stiffening of body, rhythmic jerking Call 911. Clear the area of hard objects. Do NOT restrain the person or put anything in their mouth. Time the seizure. Stay calm and reassure the client when consciousness returns.
Anaphylaxis (Severe Allergic Reaction) Hives, throat swelling, difficulty breathing, rapid drop in blood pressure, loss of consciousness Call 911 immediately. If you are trained and authorized per ยง25-47-103 C.R.S. and a prescribed epi-pen is available, administer it per your training. Follow emergency operator instructions.
Fall Client on the floor, in pain, confused, or unresponsive Call 911 if there is any sign of serious injury. Do NOT move the client. Stay with them and keep them calm. Notify supervisor and document the incident.
Medication Overdose / Wrong Medication Given Unusual drowsiness, difficulty breathing, confusion, loss of consciousness Call 911. Do NOT induce vomiting unless directed by Poison Control (1-800-222-1222). Notify supervisor immediately. Bring the medication bottle to the ER if possible.
Critical Rule: A QMAP is NEVER expected to perform CPR, intubation, or other advanced medical procedures unless they hold a separate certification. Your role is to recognize the emergency, get help, keep the client safe, and provide comfort until trained responders arrive.
After Any Emergency: Complete an incident report per your agency's policy, document on the MAR if a medication was involved, and notify the client's family or legal representative as appropriate. Follow up with your supervisor.

๐Ÿ“ Module 5 Quiz

Answer all 6 questions. You need 85% or higher to complete this module.

1 When administering ear drops to an adult, how should you position the outer ear?

โœ“ Correct! For adults, gently pull the outer ear back and UP to straighten the ear canal.
โœ— For adults, pull back and UP on the outer ear. For small children, slightly down and back.

2 A client is on a PRN pain medication. When should you administer it?

โœ“ Correct! PRN medications are given ONLY when the client needs them for the specific circumstance described in the order.
โœ— PRN medications are given only when the client shows or reports the condition (e.g., pain) โ€” never on a routine schedule.

3 A client asks you to turn up their oxygen because they feel short of breath. You should:

โœ“ Correct! Oxygen levels are set by physician order. You may not adjust them without a written order. Notify your supervisor of the client's distress.
โœ— Oxygen liter flow is a physician order item. A QMAP may NOT adjust it, even at the client's request. Notify your supervisor immediately.

4 Why must gloves be worn when applying a transdermal patch?

โœ“ Correct! Patches contain active medication on their surface โ€” gloves prevent the caregiver from absorbing the drug through their own skin.
โœ— Gloves protect the QMAP from absorbing the medication through their own skin โ€” patches are transdermal (skin-absorbing).

5 A QMAP may administer an epi-pen in an emergency:

โœ“ Correct! An epi-pen may be administered in an emergency only with completion of approved anaphylaxis training per ยง25-47-103, C.R.S.
โœ— An epi-pen can ONLY be administered with completion of a nationally recognized anaphylaxis training program, per Colorado law ยง25-47-103.

6 How many minutes should you wait between administering two different eye drops at the same time?

โœ“ Correct! Wait 3 to 5 minutes between two different eye drops to allow absorption and prevent washing out the first drop.
โœ— Wait 3 to 5 minutes between two different eye drops when administering them at the same time.